Unauthorized Reseller Policy

BOHEMIA YERBA MATE values our customers and strives to provide them with authentic products and exceptional service. As part of our commitment to maintaining the integrity of our brand and ensuring customer satisfaction, we have established the following policy regarding unauthorized resellers:

Definition of Unauthorized Reseller:

An unauthorized reseller is any individual, entity, or organization that sells our products without proper authorization from us.

Prohibited Activities:

Unauthorized resellers are prohibited from engaging in the following activities:

Selling our products without prior written authorization on a physical location or online platform.
Altering or misrepresenting our products, trademarks, or branding digital content.
Selling counterfeit, refurbished, or gray market products.
Using deceptive marketing practices to promote or sell our products.
Violating any intellectual property rights, including trademarks and copyrights, associated with our brand.

Consequences of Unauthorized Reselling:

Legal Action: We reserve the right to take legal action against unauthorized resellers who infringe upon our intellectual property rights or engage in deceptive practices.
Termination of Business Relationship: Any authorized reseller found to be engaging in unauthorized reselling activities may have their business relationship terminated immediately.
Removal of Products: We reserve the right to request the removal of our products from any unauthorized reseller's inventory or sales channels on any e-commerce platform, specifically including, but not limited to, Amazon, eBay and Walmart and any other e-commerce platform worldwide.
Loss of Warranty and Support: Products purchased from unauthorized resellers may not be eligible for warranty coverage or product support.

Reporting Unauthorized Resellers:

Customers, distributors, and authorized resellers are encouraged to report any instances of unauthorized reselling to us promptly. We will investigate all reports and take appropriate action to address the issue.

Authorized Reseller Agreement:

Any reseller seeking authorization to sell our products must enter into a formal agreement with us. This agreement outlines the terms and conditions of the reseller relationship, including pricing, distribution channels, and marketing guidelines.

Changes to This Unauthorized Reseller Policy

We reserve the right to update or modify this Unauthorized Reseller Policy at any time without prior notice. By continuing to sell our products, authorized resellers agree to comply with the terms outlined in this policy. We advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Unauthorized Reseller Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Information:

For inquiries regarding authorized reseller status, reporting unauthorized resellers, or seeking authorization to sell our products, please contact us at: info@bohemiayerbamate.com